Herbalife Outer Nutrition

Shakes & Measures.

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Check out our delicious Herbalife Formula 1 Shake recipes

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Shipping Information

**Royal Mail Special Delivery Guaranteed by 1pm Available - please login for details.

We ship to the UK and Northern Ireland only.

We use Royal Mail to ship most orders, which will be delivered by your postman.

We may use Royal Mail Tracked, Royal Mail Special Delivery or Recorded Delivery in certain circumstances - these parcels will need to be signed for. 

Some orders may be sent via DPD Couriers which takes 2-3 days from processing the order and will need to be signed for. If you cannot accept a parcel from DPD, e-mail us when you order.

We value your business and always aim to ship your products as soon as possible. 

All orders placed and paid for by 2pm, Monday to Friday,will be processed on the same day. Orders placed after 2pm, at the weekend or on Bank Holidays will be shipped the next working day.

In the unlikely event that an item is out of stock - we will contact you by e-mail to agree a suitable alternative, or we will place your item on back order - shipping it to you FREE of charge when available.

As stated above, some parcels will need to be signed for. If a parcel is returned to us, as it has not been collected from the Post Office/DPD depot by you, we will re-ship the item once you have paid an additional shipping charge. If you do not wish to pay the shipping charge, we can refund you the amount of your purchase LESS the shipping cost we have incurred.

Please contact us if you have any further queries on shipping e-mail  hsdirect@btinternet.com

Returns policy - 30 day money back guarantee

We are confident that you will love our products.

In the unlikely event that you want to return any items you can use our 30 day money back guarantee policy.

Before returning any products:

  • Please e-mail: hsdirect@btinternet.com  We will give you full instructions on how to return your items.
  • We can arrange an exchange of your products if you wish.
  • You will receive a refund of the product purchase price LESS POSTAGE costs incurred by us.
  • Please note there is no re-stocking fee.
  • We will refund you using the same method that you paid with.
  • We will process your refund as soon as possible.
  • The postage cost of returning items to us is the responsibility of the customer and will not be refunded by us


Thank you, the team at Herbal Sales Direct

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