Returns Information

Returns policy - 30 day money back guarantee

We are confident that you will love our products.                        

In the unlikely event that you want to return any items you can use our 30 day money back guarantee policy.

Before returning any products:

  • Please email:sales@herbalsalesdirect.co.uk. Or call us on 01269 823456. We will give you full instructions on how to return your items.
  • We can arrange an exchange of your products if you wish.
  • You will receive a refund of the product purchase price MINUS POSTAGE costs incurred by us.
  • Please note there is no re-stocking fee.
  • We will refund you using the same method that you paid with.
  • We will process your refund as soon as possible.
  • The postage cost of returning items to us is the responsibility of the customer and will not be refunded by us.