Terms & Conditions


Terms of Use Statement

You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.

This Agreement is made between Herbalsalesdirect.co.uk  a division of Global Marketing and you. This Agreement sets forth the legal terms and conditions for your use of this web site and for your purchase and/or use of any Herbalife goods.

Your use of this web site(s), including all web pages (collectively, the “Site”) and all information, data, text, software, information, images, sounds or other materials (collectively, the “Content”) contained therein, or your use or purchase of any other Offerings confirms your acceptance of this Agreement and is subject to your continued compliance with the terms and conditions of this Agreement.

If you are dissatisfied with the Site or other Offerings, your sole and exclusive remedy is to stop using the Site or other Offerings, except as otherwise expressly stated in section Six of this Agreement (Herbalife Customer Guarantee).



We reserve the right at any time to:

Change the terms and conditions of this Agreement.

Enhance, add to, modify or discontinue the Site or other Offerings, or any portion of the Site or other Offerings, at any time in our sole discretion.

Any changes to this Agreement will be effective immediately upon notice, which may be provided to you via e-mail or by display on the Site (hereinafter, “Notice”). Your use of the Site or other Offerings after such Notice will be deemed acceptance of such changes. Be sure to review this Agreement periodically to ensure familiarity with its most current version.

The Site or other Offerings, in whole or in part, may be enhanced, modified or discontinued at our sole discretion. Any enhancements, additions or modifications to the Site or other Offerings will be subject to this Agreement.



You must obtain access to the Internet and pay any service fees associated with such access to use the Site. In addition, you must provide all equipment necessary for you to access the Internet. You are and will remain solely responsible for the purchase, hookup, installation, loading, operation and maintenance of any hardware, software, telephone (cable or other) service, and the Internet access service to your personal computer and for all related costs. You are solely responsible for scanning your hardware and software for computer viruses and other related problems before you use them. We have no liability or responsibility for any errors or failures relating to the malfunction or failure of your hardware or software.



You represent and warrant that you are at least 18 years old. Herbalife products and the Herbalife business opportunity cannot be offered, shipped into or sold in any country outside of those countries that are previously authorised by Herbalife. For a list of such countries, please visit herbalife.co.uk. Herbalife is expanding its sales into other markets, accordingly please check for updates periodically.



Herbalife products and services are sold through Herbalife’s network of Independent Distributors. To purchase Herbalife goods or services, you do not have to become a Member. If, however, you are interested in becoming an Herbalife Independent Member, please contact us.

*If you are a current Herbalife Member you may not order from this site - you must order from Herbalife directly.



This website belongs to an Herbalife Nutrition Independent Distributor It is the sole responsibility of each Independent Distributor to ensure that its web site content is accurate and that it fully complies with all Herbalife Nutrition rules, policies and procedures.



Herbalife Nutrition guarantees the quality of any product which carries the Herbalife Nutrition name and certifies that the products manufactured for it meet high standards of freshness and purity for customer use. We are confident that our customers will find our products satisfactory in every way. However, if for any reason, a retail customer is not completely satisfied with any Herbalife product purchased from us as, Herbalife Independent Distributor, the customer may request a refund from the Distributor within thirty (30) days from the date the customer receives the product. The customer will be instructed to return the product, to the Distributor from whom the customer purchased the product. The Distributor must offer the customer a full credit toward the purchase of other Herbalife products or a full refund of the purchase price less shipping costs incurred. This guarantee is limited only by the terms of certain specific warranties attached to or packaged with certain products and does not apply to any product intentionally damaged or misused.



If you provide information to the Site, you agree to provide accurate, current and complete information about you where requested and you agree to maintain and update such information as appropriate. We will NEVER disclose any information about you that we collect through the Site or otherwise to third parties. For more information, please see our full Privacy Policy.



You are responsible for any and all Content that you send to us.

You may not use the Site or other Offerings or any information that you get from the Site or other Offerings to:

Interfere with any other user’s use of the Site or other Offerings

Conduct any unlawful activity.

Intentionally solicit or harm minors in any way.

Misrepresent your own identity or any affiliation that you may have.

Modify, adapt, sub-license, translate, sell, reverse engineer, decompile or disassemble any portion of the Site or other Offerings.

Alter or remove any copyright, trademark or other proprietary rights notices.

“Frame”, “mirror” or “deep link” any part of the Site or other Offerings without our prior written authorization or

Link to any page within the Site or other Offerings from any web site or web page that makes any claims as to the curative or health enhancing powers of any substance, whether or not such substance is produced, marketed, sold or distributed by us.


Returns policy - 30 day money back guarantee

We are confident that you will love our products.

In the unlikely event that you want to return any items you can use our 30 day money back guarantee policy.

Before returning any products:

Please e-mail: sales@herbalsalesdirect.co.uk  We will give you full instructions on how to return your items.

We can arrange an exchange of your products if you wish.

You will receive a refund of the product purchase price LESS POSTAGE costs incurred by us.

Please note there is no re-stocking fee.

We will refund you using the same method that you paid with.

We will process your refund as soon as possible.

The postage cost of returning items to us is the responsibility of the customer and will not be refunded by us.

Please click here for our SHIPPING POLICIES